Membership Program

UrbanCraft Membership Program is a loyalty program created to reward our customers as a token of appreciation for your contribution for a greater cause and being part of a conservative society to protect our local environment anywhere possible. We simplified this program as much as possible in order for our customer to enjoy this benefits.

Enrolment | By signing up your account at ''WeAreUrbanCraft.com'' website, you are automatically enrolled into UrbanCraft Membership Program. If you wish not to enroll, you may drop us a message to inform that you wish to excluded from the program. At any given time, if you wish to exclude from the participating in this program, all points, rewards within your membership account will be forfeited and not recoverable.

Benefit | UrbanCraft Membership Program introduce points earning mechanism, and in return by rewarding redemption for all members. This include points accumulation via every purchase made by members. In additional, includes deals and special offers will be given priority to members.

Membership Points | There are several ways for members to accumulate their own points. New account signup, online purchase via our official web-store, follow UrbanCraft social media, write a review in our website, be a referrals, and birthday rewards. 

    • Points Redeem is NOT Returnable, refundable, exchangeable, transferable or convertible to cash or currency as value transactions.
    • Points rewarded is ONLY applicable for a single registered account user and is ONLY redeemable in exchange of UrbanCraft Coupons for future purchase via our official website www.weareurbancraft.com only.
    • Points collected are NOT TRANSFERRABLE between users.
    • Points are NOT mend for used as conversions of deductions on product upgrades due to wrong item purchase.  

Reward Entitlement | The following are some of the ideas on how you can benefit from collecting our rewards.

  • Sign up as ''New Member'' in our web store. 
  • Place An Order - Points earning by purchasing our online products
  • Follow Social Media - Facebook, Instagram, TikTok
  • Write a Product Review - Leave your sincere comment / review on our product for our future improvements.
  • Be a Referrals - Share your special links to your friends via own social media platform.
  • Birthday - Update your birth date in our member program page and be ready to receive our mystery gift or free points 30days in advance prior to your birthday.
Reward Benefits |
  • Discount Coupons - Convert your points to a discount coupon and use at your next checkout.

Note: DO NOT use discount coupons on Auto-discounted product such as Promotion Items. Be aware discount coupon is a ''one-off'' usage, means there will be no remaining balance carried forward.

  • Free Shipping Coupon - Convert your points to a Free Shipping coupon and use at next checkout.

Note: Do take note that UrbanCraft regularly imposed free shipping for qualified customers on purchase. Threshold, do not apply Free shipping coupon if you already entitled as one.

  • Free Gift - Redeem your points to an item for free. Please check the redemption corner for a real time offer from us.

Referrals | Another great way for our loyal customer to earn great rewards.

  •  Share a special link to your friends and love ones via social media platform. An immediate 10% OFF discount will be given when they clicked on the link and signing up for a new purchase.
  • A RM8 OFF discount coupon will be added to your point collections account once they made a purchase in our web store by using your shared referral link.

Note: ONLY one(1) RM8 OFF coupons can be use per checkout. You can accumulate this single coupons and there is NO TIME LIMIT collecting. 

 

JDJD Commerce reserves the rights to modify, change or update the Membership Program and any Criteria, Terms of Engagements at any time without prior notice.

For further enquiries, you can email us at enquiry@weareurbancraft.com