Privacy Policy

Last Updated: 29 July 2022 14:01:05 GMT+8 (Malaysia Time)


Privacy | JDJD Commerce operates the UrbanCraft Malaysia Facebook Page, UrbanCraft Malaysia Instagram Page and the WeAreUrbanCraft the ‘’Page Site’’ in Malaysia. JDJD Commerce respects any customers’ information and treated as private and confidential that we will never share the obtained details with any exterior affiliations or individuals. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you. By visiting the UrbanCraft Malaysia Social Pages or WeAreUrbanCraft the ‘’Page Site’’, you are accepting the practices described in this Privacy Notice.

Personal Information | 
Is the information that identifies you as an individual or relates to an identifiable individual, information that is about you individually, but does not identify you, and information about your internet connection, the equipment you use to access our Services and usage details. The Services collect Personal Information, including:

Name, Postal and Delivery address (including billing and shipping addresses), Email Address (Buyer Correspondent, Payment and dealing process), Contact Number (Buyer Correspondent if needed), Account Information, such as username, Payment Transaction Details (Only relevant info needed as proof of purchased), Demographic information and other information provided by you that does not reveal your specific identity.

If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Use Of Information | We use your Personal Information for various purposes described below, including to:

provide our Website to you;
provide products and Services to you;
provide you with information you request from us;
enforce our rights arising from notices;
notify you about changes; and
provide you with notices about your account.
notify you on matters arises;  
We and our service providers use Personal Information that we collect about you or that you provide to us for the following purposes:

Providing the functionality of the Services and fulfilling your requests.

To provide the Services’ functionality to you, such as arranging access to your registered account, and providing you with related customer service.
To respond to your inquiries and fulfil your requests, when you contact us via one of our online contact forms, email or otherwise, for example, when you send us questions, suggestions, compliments, or complaints.
To complete your transactions, verify your information, and provide you with related customer service.
To send administrative information to you, such as changes to our terms, conditions, and policies.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

Credit Card Payments | You represent and warrant that if you are purchasing something from JDJD Commerce with a credit card that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honoured by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes. JDJD Commerce does not accept reseller or sales and use tax exemption certificates for online sales. Payment is required in full upfront before an order for custom products will move into production if any. We reserve the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product; (ii) limit quantities on orders placed by the same account, on orders place by the same credit card, and on orders that use the same billing or shipping address; (iii) limit or prohibit orders that, in JDJD Commerce sole judgment, appear to be placed by dealers, resellers or distributors; (iv) impose conditions on the honouring of any promotional code, or other similar promotion; (v) bar any user from making or completing any or all transaction(s); and (vi) refuse to provide any user with any product. Resellers are defined as a company or an individual that purchases product with the intention of selling them rather than using them.

Disclosure of Personal Information | We will not share or sell your data to any other organisations or third parties. Other than, JDJD Commerce will share the necessary information to third parties due to delivery of your products only. We may however use your contact information to send newsletters or any marketing purpose from us by us.

JDJD Commerce reserves the right to modify and change the Privacy Policy at any time.