Frequent Question and Answer.

How to place corporate order?

For corporate order, distributor order and or any in-bulk orders

Purchase out of UrbanCraft Official Store

Any products purchase under our official store or authorised dealer are under warranty,

Manufacturer defection on product

Urbancraft bottle has 7 days return policy.

Items broken due to courier negligence.

Don't worry, if you have encountered the issue, please follow this step.

Can I request for an exchange item after payment is made?

Once your order placed, we will arrange to ship your order as soon as possible..

How to trace my order?

You will received a order confirmation email after payment done and...

Can't find the answers that you looking for?

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