Frequent Question and Answer.

How long to handle my order?

After your order has been successfully placed, we will..

How to place corporate order?

For corporate order, distributor order and or any in-bulk orders

Purchase out of UrbanCraft Official Store

Any products purchase under our official store or authorised dealer are under warranty,

Manufacturer defection on product

Urbancraft bottle has 7 days return policy.

Items broken due to courier negligence.

Don't worry, if you have encountered the issue, please follow this step.

Can I request for an exchange item after payment is made?

Once your order placed, we will arrange to ship your order as soon as possible..

Can't find the answers that you looking for?

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